Privacy Policy
Effective January 1, 2026
M&K Oceanside Insulation Company, oceansideinsulationcompany.com, team@oceansideinsulationcompany.com
Who we are and what this policy covers
M&K Oceanside Insulation Company is an insulation contractor based in Oceanside, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting at our home page, and to the information you share with us while we set up and do your job. If you'd like to know more about the business behind the site, see our About page.
Information you give us
When you fill out our contact form, call us or email us, we usually collect your name, phone number, email address, the address of the house we'd be working on and what you tell us about the job, such as a hot upstairs room or a drafty crawl space.
During an estimate or a job we may also note details about your house, like its age, the condition of the attic and photos of the work area, so we can quote the job accurately and do it right.
Our contact form is run by an outside form service. What you type into it goes to that service and then to us, and that service handles it under its own privacy terms.
Information collected automatically, including analytics and cookies
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device, general location based on your IP address, the pages you look at and how you got to the site.
We may use cookies, which are small files your browser stores, and analytics tools to see which pages people use and where the site needs work. This information tells us how the site is used overall. We don't use it to figure out who you are.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you give us to answer your questions, schedule and give estimates, do the work, send invoices and follow up after the job.
We also use it to keep basic business records, meet our legal and tax obligations and improve our website and service.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only with the people and services that help us run the business, such as our form service, website host, analytics provider, email and phone providers, accountant and payment processor. Each one gets only what it needs to do that job for us.
We may also share information if the law requires it, to protect our rights or safety or someone else's, or as part of selling or transferring the business.
How long we keep it
We keep contact and estimate information for as long as we need it to answer you and, if you hire us, to do the job and stand behind it.
Job records, invoices and payment records are kept as long as tax, licensing and other legal rules require. Website analytics data is usually kept in summary form and deleted on the analytics provider's own schedule.
When we no longer need information, we delete it or make sure it can't be tied back to you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
California residents have specific rights under state privacy law, including the right to know what is collected and to ask for it to be deleted. We'll honor those requests where the law applies to us, and we won't treat you differently for making one.
Some records, such as invoices, we may need to keep even after you ask, because the law requires it. If that's the case, we'll tell you.
Children's privacy
Our website and services are meant for adults, usually the homeowner or the person managing the property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect your information, such as limiting who can see it and using services that keep data secure. No website or system is completely secure, so we can't promise that information will never be exposed. If something goes wrong, we'll act on it promptly.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be on this page, and if we make a change that matters, we'll make it easy to see.
How to raise a privacy concern
If you have a question about your information, want to make a request or think we've handled something wrong, call us at (760) 283-6084 or reach us through our Contact page. Tell us what you need, and we'll check who you are before we share or delete anything so your information doesn't go to the wrong person.
Expect a reply within 1 business day. Some requests take longer to finish, and we'll let you know where yours stands.